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Author Topic: "Bill's Eyes"  (Read 2061 times)
sodorlad


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« on: November 02, 2010, 07:40:48 AM »

My new Bachmann Bill and Ben arrived this morning. I love them!

However, the eyes of Bill are not at all symmetrical, which leaves him with the look of being crossed eyed, or having a lazy 'boss' eye, when he looks to the left. This doesn't make me happy Sad

Is there anything I can do about this..? The model is manufactured correctly and runs as it is supposed to, so the seller is not liable. Besides I have removed Bill from the packaging and I'm in the UK so posting back and forth is not ideal.
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Botheration...
The Chaz Storm
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« Reply #1 on: November 02, 2010, 10:43:24 PM »

Hey Mark!  Always good to see old faces again on the board. Smiley

I'm afraid the only way you could have Bill looked at/replaced would be sending it back to Bachmann US. :/  Ask the people who sold the model to you and talk to them about it though, if that is any easier. 

 
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the Bach-man
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« Reply #2 on: November 02, 2010, 10:58:44 PM »

Dear Mark,
Remove his face and check the pins that move the eyes. They sometimes pop out during shipping.
Have fun!
the Bach-man
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sodorlad


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« Reply #3 on: November 03, 2010, 05:53:34 AM »

Hey Chaz, good to see you too... and thank you Bach-man.

Has anyone successfully removed Bill or Ben's face yet..? I've tried but it seems more secure than the other characters!
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Botheration...
Hoss

US certified Ham Radio Operator KC9UWZ


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« Reply #4 on: November 03, 2010, 05:08:06 PM »

I know the rest of the models clip on. Might be more snug because of the new tooling.
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therailwayinspector

Crane's Eye View


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« Reply #5 on: November 04, 2010, 02:22:11 PM »

I have managed to remove them and swapped them over for a trial on each other...

Don't keep doing it though, they're very fragile, Ben's face isn't broken, but does now have a very tiny crack....
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Steam, Diesel? It's All The Same.
Creator Of Thomas The Model Adventures
PasqualeCS96

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« Reply #6 on: November 04, 2010, 03:12:17 PM »

Good thing for those seperate Thomas parts and toolings we can by now.
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