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Author Topic: Should I send it in?  (Read 1613 times)
oljonb

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« on: June 28, 2013, 08:26:58 PM »

Regarding the gear issues on the Shay etc. I have an older Shay with DCC and sound. It has not yet given me gear problems, should I send it in anyway for gear replacement while the offer stands?
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the Bach-man
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« Reply #1 on: June 28, 2013, 10:19:46 PM »

Dear JB,
We'll happily send you a set of gears that you can hang on to just in case...
Have fun!
the Bach-man
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piglet

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« Reply #2 on: July 24, 2013, 06:00:36 PM »

Thank you Bachmann. I received my gears today. For the expense and logistics of of this program, I for one am satisfied with the response time, and the new parts.
Thanks again,
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