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Williams by Bachmann
NYC Semi-Scale Pacific
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Topic: NYC Semi-Scale Pacific (Read 1088 times)
tsched
NYC Semi-Scale Pacific
«
on:
November 11, 2016, 12:34:19 PM »
It's a beautiful locomotive and runs like a charm. I removed it from the track with the intent on packing it away for a bit. The tether will not come out from the slot at the back of the engine. I wrote to Bachmann about this and didn't get much of a response. Maybe I didn't address the problem clearly enough. In either case, I had to put engine and tender back in the box still tethered. Yep, I know there's a a small tab to push that is supposed to release the tether from the engine. It isn't working. This type of issue makes me regret my purchase.
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InsideTrack
Administrator
Re: NYC Semi-Scale Pacific
«
Reply #1 on:
November 11, 2016, 05:11:10 PM »
Please contact Customer Service at 800-356-3910 (toll-free in U.S. and Canada) or email directly at
service@bachmanntrain.com
. They will be happy to help.
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