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| | |-+  A satisfied Bachmann Service customer
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Author Topic: A satisfied Bachmann Service customer  (Read 906 times)
sparkyjay31

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« on: March 26, 2008, 09:02:36 AM »

Here's a cudos to the Bachmann Service Department.  My dcc and sound 2-8-0 Connie was sent to Service for a full replacement.  It was signed for on February 15th.  I sent it Priority mail with a signature confirmation for tracking.  I called on March 19th just to check the status and was greeted very nicely and was given my customer ID number.  I was told it would be a few more weeks, and to give them a call in mid-April if I had not heard from them.  Surprise, surprise.  I recieved my new Connie yesterday afternoon.

I am thrilled.  It's going to be very hard to get me not to buy another product from them with service that good.

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Southern New Hampshire around 1920 in HO
NCE Power Cab DCC
Long live B&M steam!
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