Bachmann Message Board

Discussion Boards => General Discussion => Topic started by: Hal on March 24, 2010, 10:29:06 PM



Title: Use of Message Board
Post by: Hal on March 24, 2010, 10:29:06 PM
 >:( >:( >:(

Bachmann -- Don't know of you are aware of this but I just received a " Personal Message " on message board from some guy selling movies.
I hope that this will be last of this type of message.  Please check it out.

Any else get this crap ??

Hal


Title: Re: Use of Message Board
Post by: ABC on March 24, 2010, 10:51:18 PM
Every time someone tried to send me a personal message, it didn't work.


Title: Re: Use of Message Board
Post by: WoundedBear on March 24, 2010, 11:36:28 PM
The personal messages are working?????


LOL....quit complaining..... :D....the message system doesn't seem to work for anyone else on the board. Consider yourself lucky.

Sid


Title: Re: Use of Message Board
Post by: the Bach-man on March 25, 2010, 12:30:28 AM
Dear Hal,
If you continue to receive inappropriate material from a member, please call Philadelphia and we'll take care of it.
Thanks!
the Bach-man


Title: Re: Use of Message Board
Post by: James Thomas on March 25, 2010, 11:07:46 AM
Hal,

I got the same message.  I assumed it was spam and deleted it.  Don't know why I would get a message like this from Bachmann message board.

-
jrt


Title: Re: Use of Message Board
Post by: Yardmaster on March 25, 2010, 11:15:03 AM
These messages are due to a feature of the board that allows members to send emails to each other via the board within the board. We are currently discussing removing this feature in order to avoid occurences such as these.

Opinions?


Title: Re: Use of Message Board
Post by: jonathan on March 25, 2010, 11:33:52 AM
Jack,

I have been a member for perhaps a year I think.

I thought the personal message feature was turned off all this time.  I am not aware of receiving any personals. 

Regards,

Jonathan


Title: Re: Use of Message Board
Post by: ABC on March 25, 2010, 01:44:36 PM
I'm pretty certain that the personal message feature doesn't work, because on 3 different occasions someone tried to PM me and it didn't work.


Title: Re: Use of Message Board
Post by: Yardmaster on March 25, 2010, 02:48:14 PM
I would suggest trying again. I just had two of the folks here at Bachmann (non -administartors) send each other a message and it works fine.
I would like to get a feel for whether the users would like to keep this feature enabled or not before I pull the plug on it.


Title: Re: Use of Message Board
Post by: jonathan on March 25, 2010, 05:09:31 PM
OK. sir, I just sent one.  Let's see if the lucky recipient gets it and is able to respond.

Waiting with bated breath...

Regards,

Jonathan


Title: Re: Use of Message Board
Post by: jonathan on March 26, 2010, 08:39:37 PM
Jack,

At this point I'd say the personal message feature is not being utilized or tried.

I suppose the choices are:

turn it off because no one would really notice; or

leave it on a long time, until we get use to it. 

For myself, I doubt I would use the feature much, if at all.  If it's that important, I would go off line using personal email addresses or phone calls.  Have done that in the past.  Works just as well.  This is just one man's opinion. 

Hopefully, someone else will give another point of view.

Thanks for your wonderful service to all us modelers.  Enjoy your products immensely.  AND
I really appreciate this forum!  Who else would put up with my endless gabbing about trains?

Regards,

Jonathan


Title: Re: Use of Message Board
Post by: Jim Banner on March 26, 2010, 09:15:26 PM
I hope the message feature gets left on.  Sometimes it is nice to be able to send someone a private message, particularly if there is some point of contention that would be best worked out in private.  It seems few of us are willing to put our email addresses on our profiles (although doing so has never caused me a problem.)  Without the message feature, there is no way to contact another member except by a public post.

Anybody know how long this feature has been working?  Last time I tried it there was still that "guess the letters" security feature that you could never get past.  But now it works just fine.

Jim


Title: Re: Use of Message Board
Post by: jward on March 27, 2010, 08:57:59 AM
i agree with jim, the message feature should be left on. it does serve its purpose, i can give somebody my personal email via the message and not have everybody on the board see it.

it seems to me that your problem is not with the message feature but with spammers abusing the board. i often read the board while getting ready for work at 5am, and often somebody has posted spam there overnight. it has been suggested in the past that the use of captcha technology would cut back on the number of spammers as most seem to be robots rather than actual humans. perhaps this would be a better way of limiting the problem? that, and maybe closer monitoring of just who is authorized to post here? i don't know the logistics of running this board so i don't know how easy these would be to do. but i'd hate to lose the message service over what has not until now been a source of complaints......





Title: Re: Use of Message Board
Post by: pdlethbridge on March 27, 2010, 01:34:26 PM
If new posts were held back and monitored, that would eliminate a lot of garbage. If a new person puts up a post, wait 48 hours before it is posted. That would be a test and a fine way of getting rid of spammers. A new person posts immediately, 24 or 48 hour wait for an answer wouldn't be that hard. 


Title: Re: Use of Message Board
Post by: pdlethbridge on March 27, 2010, 04:31:36 PM
If you see spam report it to the moderator like I just did to the one on this page. A 24 hour wait would be a good thing for all new posters.


Title: Re: Use of Message Board
Post by: pdlethbridge on March 27, 2010, 04:52:55 PM
Another suggestion would be to let a couple of us put the spam in a spam folder for checking by the moderator. If it's not spam, it would be returned to the board and the person who marked it as spam would loose the privilege of putting it in a spam folder.


Title: Re: Use of Message Board
Post by: Bachmann Industries, Inc. on March 28, 2010, 10:25:41 AM
Dear All,

We have looked at some additional options on the message feature.  (By the way, it works now because we upgraded to the current version of the software.) The software does not offer the option of putting the messages in a holding area, but we did turn on the report to moderator feature.  This works just like reporting a post. So if you get any sort of Spam, just report it and we will ban the user.

We have also limited the number of recipients to 5 and maximum personal messages to 5 per hour.

Let's try it like this for now and see what happens.  It seems like most people would like to keep this feature on.


Title: Re: Use of Message Board
Post by: Jim Banner on March 28, 2010, 02:02:15 PM
I am glad to see the "guess the letters" feature has been turned back on.  I believe Jeffery calls it "captcha technology."  That, along with limiting the number of posts, should go a long way toward making personal messaging too much of a nuisance for spammers and very little inconvenience for us.  Thank you, fellas, for the improvements and for deciding to leave personal messaging active.

Jim   


Title: Re: Use of Message Board
Post by: pdlethbridge on March 28, 2010, 02:33:51 PM
Yes that is captcha  Now if that is done at log in for first time users that would be great! Thanks for all your hard work to keep this site clean.


Title: Re: Use of Message Board
Post by: Bachmann Industries, Inc. on March 28, 2010, 04:39:33 PM
The Captcha is active for new users accounts.  We have also started using a module that does not allow known spammers to create accounts.  It checks several things and blocks the registration  if there are any matches in the Spam database. We have blocked many since it has been turned on.


Title: Re: Use of Message Board
Post by: pdlethbridge on March 28, 2010, 05:02:26 PM
Again, that's great! Keep up the good work. Will we have to use a chaptcha everytime we make a personal message or is that a once and done deal like new members?


Title: Re: Use of Message Board
Post by: Bachmann Industries, Inc. on March 28, 2010, 08:49:56 PM
The captcha setting is based on post count (which we don't use) so it will be required every time.


Title: Re: Use of Message Board
Post by: Doneldon on March 30, 2010, 03:44:23 PM
THANKS for taking good care of this board.  It is an invaluable resource.


Title: Re: Use of Message Board
Post by: pdlethbridge on April 01, 2010, 12:24:18 AM
Are you going to keep  the pm limit at 5 or will you be increasing it. 5 isn't high enough.


Title: Re: Use of Message Board
Post by: ABC on April 01, 2010, 12:40:53 AM
I think it means you can't PM more than 5 people simultaneously.


Title: Re: Use of Message Board
Post by: pdlethbridge on April 01, 2010, 01:18:31 AM
no, it's 5 per hour limit period. I just had that warning


Title: Re: Use of Message Board
Post by: Bachmann Industries, Inc. on April 01, 2010, 10:35:33 AM
pdlethbridge,

It is actually both limits.  You cannot send a message to more than 5 recipients and you cannot send more than 5 per hour.  If 5 is not high enough what do you suggest? You don't want SPAM; increasing the number could result in more SPAM in personal messages.

 


Title: Re: Use of Message Board
Post by: pdlethbridge on April 01, 2010, 07:37:38 PM
The problem I see happened again last night. Someone came on the site to look around. They must have logged in as a real person rather than a robot. If a real person, a spammer logs in, then we are going to have problems. I would suggest that any new person be given a chance to prove them selves. Model Railroaoders don't sell time shares, ****** or stop to look around. They ask questions about the trains. I would delay the posting or the accessing the site of a new person for at least 24 hours or until they are approved by the moderator. The captchas are a good thing, but can be overcome by a real person. Just limit the access to this site until you clear them. That's the best way.


Title: Re: Use of Message Board
Post by: richg on April 07, 2010, 10:02:21 PM
Mr excuse me is still here. Another Spam from him.


          909 anavar with propecia
Rich


Title: Re: Use of Message Board
Post by: pdlethbridge on April 07, 2010, 10:10:57 PM
they were reported.


Title: Re: Use of Message Board
Post by: jonathan on April 11, 2010, 07:54:27 AM
OK,

Personal messages now works for me.  I've changed my mind.  If indeed it's private, I can see the value, especially if folks want to go off line and discuss sales, trades, kids, dogs, or hunting.  Then their personal email addresses don't get published.  So I've changed my mind.  This is potentially a good tool.

V/R,

Jonathan


Title: Re: Use of Message Board
Post by: richg on April 11, 2010, 11:15:26 AM
Some people foolishly type in their email address in the message. You do not have to do that. A member can find your email address very easily if you do not "hide" the address.
Many clueless people think the Internet is safe. It is the Wild West.

I see this done in a couple other forums. I have seen Google search results show some forum messages and I could get their email address. Spammers and hackers do this a lot.

All you have to do is click on the person's name up to the left of the message box and another pop up window shows their email address if they did not set up to "hide" their email address.

I prefer to hide my email address.

Rich


Title: Can I ask some one a question
Post by: Mn.Railman on April 13, 2010, 06:11:25 PM
We bought our grandson aBachmann Thunderbolt Train Set and gave it to them for Christmas this year!!  We had the set for about 9 months before we gave it to them.  They opened it to find that the Transformer was dead!!  Is there anyway that the Bachmann Train Company stands behind this or not??  We have the Model No.!  The box was not opened or damaged, but just wondering!!


Title: Re: Use of Message Board
Post by: Joe Satnik on April 13, 2010, 08:04:33 PM
Dear Mn.Railman,

You attached your question to an unrelated topic in the general forum. 

Your question is new, and for a specific scale, which I'm pretty sure is HO. 

Please go to the HO sub-forum, select "new topic", and use a subject line such as

"HO power pack not working-- Warranty?"  You could highlight and copy-paste your message paragraph from this thread to your new one.

If you don't own a multi-meter (aka volt-ohm meter), you should.  Harbor Freight or other specialty tool stores have them for very little money.  A multi-meter will help troubleshoot your train set.

Hope this helps. 

Sincerely,

Joe Satnik   


Title: Re: Use of Message Board
Post by: the Bach-man on April 13, 2010, 10:39:29 PM
Dear Mn,
Yes, we will stand behind it. Please contact the service department.
Thanks!
the Bach-man