Bachmann Online Forum

Discussion Boards => General Discussion => Topic started by: DALERUK on April 07, 2010, 04:29:35 PM

Title: Shipping dates
Post by: DALERUK on April 07, 2010, 04:29:35 PM
Bachmann,
I sent in my non working dynamic unit in to bachmann and was told that a replacement would be shipped out. How long before it ships out I have live without my trains way to long now.  :D
Title: Re: Shipping dates
Post by: ABC on April 07, 2010, 04:44:57 PM
I suggest calling the service department at 800-356-3910 and they should be able to tell you.

Contacting Service
Orders, repair inquiries, or general inquiries may be sent to:
Bachmann Customer Service
1400 East Erie Avenue
Philadelphia, PA 19124
Fax: 215-744-4699
Bachmann's Service Department is available Monday through Friday from 8:00 am to 4:00 pm Eastern Time. Customer Service for all scales can be reached toll free by US and Canadian customers at 800-356-3910.
    * Parts: Ext. 328 or 329
    * Technical Support: Ext.337
    * Repair Status: Ext. 331
    * Customer Service Manager: Ext.304