Bachmann Message Board

Discussion Boards => Plasticville U.S.A. => Topic started by: Dannyboy on January 05, 2011, 10:28:43 PM



Title: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: Dannyboy on January 05, 2011, 10:28:43 PM
Hi Bach-man,

Can I buy pieces from this kit? If so, how?


Title: Re: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: the Bach-man on January 06, 2011, 12:20:47 AM
Dear Danny,
Contact the service department. If they have any damaged ones, they may have the part(s) you need.
Have fun!
the Bach-man


Title: Re: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: Dannyboy on January 06, 2011, 10:54:22 AM
Interesting suggestion Bach-Man,

I got this from service....

We do not sell to the public and we would not sell even at a discount a damaged item.


Title: Re: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: the Bach-man on January 06, 2011, 11:14:50 PM
Dear Danny,
There's obviously a misunderstanding, as parts are posted on line.
Call the service department and speak to the manager.
If she can't help, there are several dealers who sell Plasticville parts.
Have fun!
the Bach-man


Title: Re: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: Dannyboy on January 07, 2011, 10:43:55 AM
That's okay Bach-man,

Last night I went to my LHS, New York Central Toys & Trains in Mishawaka IN, and Jay & Len hooked me up with the complete kit for a great price; I'm good for now and have pieces left over for the next kitbash.

FYI...I was going to upload a picture of what I'm using the kit for, but it said the repository is full

Cheers!


Title: Re: Bachmann Plasticville O Kit, Coaling Tower, 45979
Post by: Dannyboy on January 29, 2011, 12:16:31 PM
Hi Bach-man,

Here's some irony for you....
The kit I purchased at my LHS [mentioned above] had 2 C/D walls instead of 1 A/B and 1 C/D wall. I put in a request just now for Service to send me the correct wall....This kitbash has become one of my more interesting MRR sagas.

Cheers!

HERE'S AN UPDATE:

Bachmann replaced the whole kit. Great response to a small issue. It continues to reinforce why I have Plasticville models on my layout.  Thank you!