Bachmann Online Forum

Discussion Boards => Thomas & Friends => Topic started by: granpab on April 08, 2011, 05:38:04 PM

Title: Let's have a chear for Bachmann's customer service
Post by: granpab on April 08, 2011, 05:38:04 PM
Often as not, we tend to complain about poor customer service, or some other issue.

Today, I want to praise Laura and all the people at Bachmann customer service and service departments.

E-mails answered promptly and personally, WOW!  In the day of the big-box-store with prizes for finding-a-clerk (who cannot answer a question anyway), knowledgeable and caring people are refreshingly different.

Laura, you are the voice-face-person who is Bachmann Trains for me  . . .  and I will stay a customer because of your approach and attitude.  Here's a hearty well done and thanx from a Large scale guy.

Congratulations for doing your job wonderfully






Title: Re: Let's have a chear for Bachmann's customer service
Post by: JD417 on April 09, 2011, 12:47:09 PM
HUZAA! :P :)
Title: Re: Let's have a chear for Bachmann's customer service
Post by: SodorAdventures on April 09, 2011, 03:07:37 PM
I would agree that they are A+
Title: Re: Let's have a chear for Bachmann's customer service
Post by: AJWPRODUCTIONS on April 09, 2011, 09:08:25 PM
Quote from: JD417 on April 09, 2011, 12:47:09 PM
HUZAA! :P :)
HUZAA! :P :)
Title: Re: Let's have a chear for Bachmann's customer service
Post by: ClearwtaerMK2 on April 13, 2011, 07:32:50 AM
What does this have to do with thomas.
Title: Re: Let's have a chear for Bachmann's customer service
Post by: TobyTheTram16 on April 13, 2011, 04:41:11 PM
I second that  :P
Title: Re: Let's have a chear for Bachmann's customer service
Post by: shining time on April 13, 2011, 08:36:10 PM
third that