Bachmann Message Board

Discussion Boards => Thomas & Friends => Topic started by: BobZ on November 07, 2017, 09:59:34 AM



Title: Flaking Finish
Post by: BobZ on November 07, 2017, 09:59:34 AM
I have all of the Large Scale Thomas and Friends engines and cars. All are still in their original boxes.  Only Thomas and Percy have been run and then only for less than an hour at a time. I strongly doubt that there would be more than 3-4 hours total run time on either engine. Just noticed that the finish on Percy is peeling in where I think the motor is located. Just small areas. Plastic shell seems to be okay, just the finish is 'blistering'. Any suggestions. Would this be a warranty issue?
Thanks,
Bob   


Title: Re: Flaking Finish
Post by: Yardmaster on November 07, 2017, 10:03:01 AM
Yes this sounds like a warranty issue. Contact the service department and they will be happy to help.
http://www.bachmanntrains.com/home-usa/service.php