Bachmann Message Board

Discussion Boards => On30 => Topic started by: ajn on December 06, 2017, 07:11:34 AM



Title: Are free ON30 replacement gears still available?
Post by: ajn on December 06, 2017, 07:11:34 AM
Dear Bach-man,

Are replacement gears still available free of charge?

I have 3 of my ON30 locos with gear failures so I emailed to the address specified in your posting of April 24, 2013 titled "On30 Gear Issues".

That was sent on 11th November, so far there has been no reply nor any gears posted to me.

Can you please state what the current policy is?

Thanks
ajn


Title: Re: Are free ON30 replacement gears still available?
Post by: Flare on December 06, 2017, 12:34:04 PM
In the case of my Rail Truck last year, the answer was no.

The gears are still available from the Parts department, but they're not free anymore.


Title: Re: Are free ON30 replacement gears still available?
Post by: mabloodhound on December 06, 2017, 04:07:35 PM
Bachman honored the FREE for a year or so but you now have to buy the gears.