Bachmann Message Board

Discussion Boards => On30 => Topic started by: #94 on March 15, 2007, 12:39:36 AM

Title: Bachmann Warranty
Post by: #94 on March 15, 2007, 12:39:36 AM
" Bach man" I recieved a On30 Shay for Christmas 2005. Have not even run an hour when it became a little jerky then for a split secound it appeared to jamb and a slight wift of smoke appeared. It still runs but jerky at slow / medium speeds. Apon closer inspection the crankshaft has much play in it. The rear bushing" part MT010" is loose " not staying in place".
I did not send in warranty card, I have never in 35 yrs ever had to return an item. If I send the Shay and a $25 ck will service be able to help?

Title: Re: Bachmann Warranty
Post by: the Bach-man on March 15, 2007, 11:07:40 PM
Dear #94,
Give the service department a call tomorrow and speak with the service manager. She'll take care of the problem.
the Bach-man