Bachmann Message Board

Discussion Boards => General Discussion => Topic started by: #94 on March 16, 2007, 10:14:23 AM



Title: Contacting Bachmann?
Post by: #94 on March 16, 2007, 10:14:23 AM
What is the best way to contact service?


Title: Re: Contacting Bachmann?
Post by: Stephen D. Richards on March 16, 2007, 12:28:39 PM
Go to the top of the web page here and click on Service/Parts.  Call that number and dial in the extension number.  I've never had any problems doing it that way.


Title: Re: Contacting Bachmann?
Post by: the Bach-man on March 16, 2007, 10:37:09 PM
Dear #94,
I always call the 215 number and ask for the person I want. Your best bet is Bridget, until you know who you're likely to need.
Have fun!
the Bach-man


Title: Re: Contacting Bachmann?
Post by: Rich R on March 18, 2007, 12:12:41 PM
All,

Just curious but has anyone tried the Fax number?
If so with what results? yes, no, maybe, never, sometimes?
I t would seem to me that a reply by fax would be easier as it could be hand written as opposed to having to use a work station and logging on.
Check on parts/repair availability and scribble a quick note and fax it back?


Cheers,
Rich R