Welcome, Guest. Please login or register.
Did you miss your activation email?
August 21, 2018, 02:26:04 PM
Home Help Search Login Register
News: Check out the photo gallery link above or >click here< to see photos of recently announced products!
  Show Posts
Pages: [1]
1  Discussion Boards / Williams by Bachmann / Any way to get a refund for parts? on: June 22, 2018, 01:18:23 PM
Ordered a true blast sound board for a diesel to replace one that failed last week. Got the part, new one seems to be defective also (volume varies at random while sound is playing). Want my money back. Service doesn't answer the phone, no email address, no easy way to contact and speak to a live human being.

Anyone have a secret I don't know about to get what I want - my $$$ back before I call my CC Company?
2  Discussion Boards / Williams by Bachmann / Re: Peter Witt Williams Trolley Zinc Rot on: March 10, 2017, 03:56:55 PM
Trainworld has generously replaced my trolley but is there any update on what Williams will be doing about this? Having just purchased another Williams Die-Cast GG-1, I hope to not have this issue again!
3  Discussion Boards / Williams by Bachmann / Re: Peter Witt Williams Trolley Zinc Rot on: February 28, 2017, 05:21:32 PM
Dear All,
I'll look into this.
Thanks for the heads-up!
the Bach-man

Thanks, please keep us up to date. Another user on the OGR forum has just reported their cars with this issue as well.
4  Discussion Boards / Williams by Bachmann / Re: Peter Witt Williams Trolley Zinc Rot on: February 27, 2017, 08:53:33 PM
I purchased this trolley when first available in anticipation of building a layout which hasn't happened yet so it remained sealed in original shipping carton until yesterday when I read of this problem. Opened and examined it and unfortunately it too exhibits an indication of inferior castings displaying an early stage of zinc pest.

Glad (not really!) to hear it isn't just me. Sorry you as well have this issue. It is such a nice little car and fun to run.

So, Bachmann, what do you say? Time for a recall and further investigation?
5  Discussion Boards / Williams by Bachmann / Re: Peter Witt Williams Trolley Zinc Rot on: February 26, 2017, 05:49:09 PM
I just bought a Peter Witt street car, hopefully there will be no issues.
So far it seems like "SJC" is the only one to have a problem with his Peter Witt car.

Question for "SJC"; did you buy the Peter Witt new or used?

Lee F.

I bought it brand new, less than a year ago.

If you also read the OGR thread, that you commented on, you'll see that there are at least three people reporting the same issues with their trolley.
6  Discussion Boards / Williams by Bachmann / Peter Witt Williams Trolley Zinc Rot on: February 26, 2017, 10:51:07 AM
FYI to the Bachmann folks, there are several, myself included, reporting their Williams Peter Witt trolley cars have zinc rot - literally - causing the trucks to crumble.

Maybe a recall is needed?
7  Discussion Boards / Williams by Bachmann / Overheating Williams Steam on: March 27, 2016, 09:05:37 PM
I've had a few Williams/WBB steamers over the years. My friend also has a few.

We've both had issues with nearly every steamer we've purchased (not all but a good chunk) overheating after very little operation. Sometimes the engine will slowly crawl to a stop. My friend has a B&O 2-8-4 with this problem. I also have a WBB J class with this problem. My J doesn't seem to have any performance problems (runs great really) but the motor gets SO hot you'll burn your hand if accidentally touching the flywheel sticking out of the cab. Plus, the shell gets blistering hot as well.

What is the issue and what is the fix? My dealer is friends with a former Williams repair tech from the Jerry Williams days. After several weeks with him, it is still overheating. Not sure what he did but it was binding and he fixed that issue. I've confirmed the engine is not binding nor any obvious issues. Anyone have a fix for the heat? New Motor?
8  Discussion Boards / Williams by Bachmann / Williams GP30 issues. on: January 07, 2016, 07:04:38 PM
Recently picked one of these up.

Really impressed at the tooling on this engine and the sounds. Showed this to a friend of mine that didn't believe me when I said it was a Williams engine!

Immediately out of the box, I had the wiring harness and connectors wrapped around the flywheel. Glad it made a lot of noise before I ran it much! I also have the issue of it squeaking as it stopped, which I've brought up on the forum before. Oiled everything up, still there.  I've also seen this happen on older Williams engines both mine and a friends. Actually, I still hear a faint squeal/squeak as it goes down the track, which really concerns me. Anyone hear/see this? Any tips? This engine has been well lubricated per Bachmann instructions. 

Anyone else with these issues? Don't want to send it back - having had cab rides and even operated a real GP30, I've been wanting one for a while. Any tips on the squeaking?

Also have noticed small arcs from the non-traction tired wheels (lead and trailing axle if I recall correctly). Also have noticed this on a newer MTH engine. Any ideas on this? Cleaned the track with no change. Remember this is a new out of the box engine and the wheels are clean as well. I don't see this on any other engines. Could I have a bad ground somewhere? If I had a bad ground, wouldn't all engines be affected? I've seen this on various loops on my layout (not connected to each other) leading me to believe it is more engine related than track/wiring related.

Below is a video, hopefully it will play. Did it on my iPhone and appears to work fine on my computer. Not much to see as it is really to document the squeak. EDIT - Can't get video to post. Video is on OGR forum. See link HERE ->
9  Discussion Boards / Williams by Bachmann / Squealing When Stopping on: January 01, 2016, 10:47:54 PM

Back here for the first time in a long time.

I had a less than desirable experience with WBB engines and the Bachmann staff in the early years of Williams by Bachmann. I'm seriously considering giving WBB another shot as I was always happy with their HO and N scale products (BTW, took a serious look at the Bachmann product lines in HO, N ON30 at the October York show - WOW! Seriously nice stuff!)

On my now sold WBB engines I remember them squealing just as they came to a stop. A friend of mine also has several WBB engines and has experienced the same thing. Of course, the we properly lubricate and care for our trains so lack of lubrication isn't an issue.

Anyone familiar with this and the cause? I'm looking to get back into WBB thanks to the "bullet-proof" nature of WBB products but dealing with issues like this squealing down the road makes me a bit nervous.

Pages: [1]
Powered by SMF | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!