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31  Discussion Boards / Williams by Bachmann / Re: williams NW 2 on: November 20, 2013, 11:35:00 PM
Joe,

We were originally going to make an electronic version of the 622/6220 bell ringer. Then we got the single sound board design from OTT machine services and it sounded better than what we were working on, so we decided to use it.  It was an extremely tight fit, but we made it work.

Regards,

3rail
32  Discussion Boards / Williams by Bachmann / Re: williams NW 2 on: November 20, 2013, 02:09:47 PM
Dear ajminco,

The first production run of NW-2s were equipped with True Blast I and they only had a bell.  If you have the original box, the label should indicate with Digital Bell, or with Digital Horn & Bell if it is the newer version (True Blast II).  Another way to tell is if the bell rings for 8-10 seconds and then stops, then you have the original version.

Regards,

3rail
33  Discussion Boards / Williams by Bachmann / Re: "Generic" Wishlist for 2014 on: November 17, 2013, 12:04:03 PM
Just because we have not made your favorite paint scheme does not mean we do not listen. We have made many items suggested by customers. There are thousands of items to model aan we can  only make a handful each year. If we hear the suggestion from multiple sources it is more likely to be produced.

Lee is correct about undecorated versions, but not about fancy paint schemes; we have produced many fancy paint schemes.

Regards,

3rail
34  Discussion Boards / Williams by Bachmann / Re: ez street vehicles on: November 17, 2013, 11:51:51 AM
There have been several designs on the SuperStreet Vehicles. The E-Z Street vans that we have made require that you remove the front pick-up roller to get to the front mounting screw. The rear mounting screws are straight forward.

Regards,

3rail
35  Discussion Boards / Williams by Bachmann / Re: Golden Memories Scale Hudson 773 on: November 17, 2013, 11:45:03 AM
Guys,

Only the older brass locos and the new 4-6-0s have an on/off switch for smoke output.

Regards,

3rail
36  Discussion Boards / General Discussion / Re: bachman spectrum magnum controller on: November 17, 2013, 11:39:45 AM
Yes Jbrock,

Wiring to the output is an easier solution. I just wanted to add an illustrated link.

Regards,

3rail
37  Discussion Boards / General Discussion / Re: bachman spectrum magnum controller on: November 16, 2013, 08:52:23 PM
Steve,

If the power pack works otherwise, you can add a polarity switch to the output. You will need a double pole double throw switch (aka DPDT). this link shows how to wire it. http://m.instructables.com/id/HOW-TO%3A-Wire-a-DPDT-rocker-switch-for-reversing-po/

Regards,

3rail
38  Discussion Boards / General Discussion / Re: Williams Locos operating on 031 track on: October 28, 2013, 09:41:40 AM
Dear All,

When we say that an item will navigate a curve size, it is the minimum recommended size.  The SD90 WILL NOT run on O-27 curves without modification.

As a general rule if a locomotive is 14 inches or shorther, it will run on O-27 track.  Larger than 14 inches requires at least O-31.  The SD90 is almost 18 inches long.

Regards,

3rail
39  Discussion Boards / General Discussion / Re: UNION PACIFIC 4014 BIG BOY Saw her today Union pacific crew making progress on: September 24, 2013, 10:49:17 PM
Fred and Lee,

Williams already made the Big Boy locomotive TWICE.  Once in 1987 and once in 1995 (with sound). Other manufacturers have made them as well. These models are frequently sold on eBay for a fraction of their original price.  The MSRP was 1299.95 on the first production and $1499.95 on the second.  I just did a completed auction search and several of them sold for $600 and lower.

This model is 36" long and has a very limited market in O Scale, so there will be no plans to make any in the foreseeable future. 72" curves are a minimum and they still have a huge overhang.   


Regards,

3rail
40  Discussion Boards / Williams by Bachmann / Re: New GP30's on: September 18, 2013, 10:09:17 AM
Guys,

We typically make new roadname announcements in the catalog, which comes out in mid February.  New Product Announcements are made in April at the TCA show.  Feel free to make suggestions, but be aware we look at past sales history and other factors for roadname selection, so your favorite may not be always be a viable option.


Regards,

3rail
41  Discussion Boards / Williams by Bachmann / Re: EZ STREETS STARTER SETS? on: September 02, 2013, 11:29:20 PM
Guys,

Sets may be a possibility.

Lee,
Any power supply 8-18 volts will work AC or DC.  The vehicles are equipped with a bridge rectifier so they will always run forward.

Regards,

3rail
42  Discussion Boards / Williams by Bachmann / Re: New NS HeritigebSD90's on: August 22, 2013, 10:30:57 AM
Stationmaster12,

Our current production schedule shows them being delivered in October. We just received the final painted samples. Enjoy!






Regards,

3rail
43  Discussion Boards / General Discussion / Re: International postage on: August 06, 2013, 12:09:23 PM
Dear All,

Let's make this clear.  There are two web stores.  Parts web store and products web store.

Parts.
On July 28 the United States Postal service made changes to their rates AND names of their services.  So for  Wounded Bear this was before the change was made. They issued 10 days notice to users of their web based rate look-up.  This has required programmers to make changes to the shopping cart program and this new code is in the debugging process.  This is a temporary situation and it will be resolved as soon as possible. We will continue to sell parts outside the United States.

Products webstore
Right now we are selling to US and Canada through this webstore.  We can do this because of the reasons explained above.  Once we can configure the program to accept selected merchandise to specific countries, we we move forward to sell the items worldwide that can be sold according to our agreements.

Regards,

3rail
44  Discussion Boards / General Discussion / Re: International postage on: August 04, 2013, 08:30:16 PM
Dear All,

Regarding Parts.: Due to changes in the United States Postal service rate server, we are experiencing problems and cannot calculate foreign shipping rates.  We are working to resolve this problem and apologize for the inconvenience.  We can still accept orders via telephone at 215-533-1600 for orders outside the United States.

GG1,

You asked why we do not ship outside the US from our webstore.  There are two reasons for this. The first one has to do with power requirements.  Our power supplies come with 110 v transformers.  The other reason is licensed products.  We are only allowed to ship items like Chuggington, Thomas and Friends, and Ringling Brothers and Barnum and Bailey to specified areas that are covered by our agreements.  The shopping cart program that we use does not easily allow us to set "rules" that will automatically control where we can ship specific items.  We are working on modifying the programming, but this is going to take some time to complete this task.

Regards,

3rail
45  Discussion Boards / Large / Re: ATLANTA TRAIN SHOW on: July 24, 2013, 08:55:32 PM
Hi dgtrrco,

Our primary purpose to attend any train show is to display and demonstrate our products. We are also happy to answer questions and give away catalogs. Our dealers attend shows to sell product and we do not wish to compete against them. Most of our dealers would have gladly taken your order and shipped you the product after the show. Our product line contains around 2,000 different items so it is virtually impossible to have every item at a show.

Regards,


3rail
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