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1816  Discussion Boards / N / Re: New 0-6-0 and USRA Short Tender on: April 10, 2010, 12:12:30 AM
Very nice work!
1817  Discussion Boards / Large / Re: 2-8-0 Video ?'s on: April 08, 2010, 02:52:51 PM
The 2-8-0 video is now posted on the bachmanntrains youtube channel
1818  Discussion Boards / Large / Re: 2-8-0 Video ?'s on: April 08, 2010, 02:51:54 PM
I would recommend contacting the dealer where you purchased the model for a replacement. Our locomotives have a limited lifetime warranty and we will replace a defective unit for up to one year after purchase. After the first year we will service the locomotive for a nominal fee.
1819  Discussion Boards / Large / Re: 2-8-0 Video ?'s on: April 07, 2010, 08:11:02 PM
I will check tomorrow to see if this video is available for upload to our youtube channel.
1820  Discussion Boards / On30 / Re: On30 4-6-0 with sound on: April 07, 2010, 12:17:54 PM
Production samples have arrived in Philadelphia which means they are on the way. I would estimate a couple of weeks.
1821  Discussion Boards / Large / Re: Southeast Garden Railroad Show April 30-May 1 on: April 06, 2010, 09:35:04 PM

Bachmann Trains would like to attend every show possible but we are oblidged to work within a pre-set budget for the year. We have to be extra careful now due to the current economic situation.

The 2010 show scedule includes 20 public shows and 7 trade shows including the The National Garden Railway Convention, ECLSTS, NMRA National Convention, iHobby Expo. Trainfest and many more.

These shows include venues in all regions of the country and cater to all scales. We do trade shows (which are quite costly) in order to get the product onto your dealer's shelves.

All in all, we make a concerted effort to get our "roadshow" to as many places as possible but obviously we cannot get to everyones favorite. If it is any consolation the SEGRS is on our short list of possibilities if next year's budget allows.

1822  Discussion Boards / HO / Re: So what do you think on: March 30, 2010, 02:34:43 PM

It's true, they don't repair, they replace.

This is not true. If parts are unavailable due to the age of a product it will indeed be replaced. If parts are available a product will be repaired - not replaced.
1823  Discussion Boards / HO / Re: So what do you think on: March 30, 2010, 09:33:59 AM
As noted; Bachmann does not repair in the USA, except very very minor - they replace.

I wouldn't tell that to the service techs I see everyday! They may take exception to this statement. Wink
1824  Discussion Boards / General Discussion / Re: Hobby Shops In Philadelphia on: March 29, 2010, 09:45:39 PM
One of the absolute best "train" stores in the area is Nicholas Smith Trains in Broomal Pa.
1825  Discussion Boards / Large / Re: Thinking of new products? How about this for a modern 2-6-0? on: March 26, 2010, 08:44:40 PM
Very nice work!
1826  Discussion Boards / General Discussion / Re: Use of Message Board on: March 25, 2010, 02:48:14 PM
I would suggest trying again. I just had two of the folks here at Bachmann (non -administartors) send each other a message and it works fine.
I would like to get a feel for whether the users would like to keep this feature enabled or not before I pull the plug on it.
1827  Discussion Boards / General Discussion / Re: Use of Message Board on: March 25, 2010, 11:15:03 AM
These messages are due to a feature of the board that allows members to send emails to each other via the board within the board. We are currently discussing removing this feature in order to avoid occurences such as these.

1828  Discussion Boards / Large / Re: 2-6-6-2t on: March 23, 2010, 11:29:10 AM
In actuality it does not support a weight (I mis-spoke) it is located there to aid in weight distribution. When the smoke stack is pressed into the boiler there is a possibility that the boiler shell could be pressed down too far and might crack if no support existed, thus the post is there to eliminate the possibility of the shell cracking during assembly.

1829  Discussion Boards / Large / Re: 2-6-6-2t on: March 22, 2010, 04:49:39 PM
I checked with the service department today and was informed that the piece you are referring to is a structural support for the boiler (and weight that is located above it). I don't think it would be a very good idea to remove it.
1830  Discussion Boards / General Discussion / Re: Way OT on: March 19, 2010, 02:49:25 PM
Sometimes the "Bach Man" is the next best thing to catnip! Wink
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