Let's have a chear for Bachmann's customer service

Started by granpab, April 08, 2011, 05:38:04 PM

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granpab

Often as not, we tend to complain about poor customer service, or some other issue.

Today, I want to praise Laura and all the people at Bachmann customer service and service departments.

E-mails answered promptly and personally, WOW!  In the day of the big-box-store with prizes for finding-a-clerk (who cannot answer a question anyway), knowledgeable and caring people are refreshingly different.

Laura, you are the voice-face-person who is Bachmann Trains for me  . . .  and I will stay a customer because of your approach and attitude.  Here's a hearty well done and thanx from a Large scale guy.

Congratulations for doing your job wonderfully








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ClearwtaerMK2


TobyTheTram16


shining time

long live the GWR, LNER, and the narrow gauge railways