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Service Inquiry Form

* Indicates a required field.
Failure to include information in required fields may prevent your inquiry from being processed.

Customer Reference Number issued by Bachmann Service (if applicable)

Your Contact Information
*Name
*E-mail
*Street Address
*City
*State/Province
*ZIP/Postal Code
*Daytime Telephone

Details About Your Bachmann Product
Item Name
Item Number (if known)
Item Description
*Please choose your scale

HO N O On30
Large Scale N/A

Please select the categories that best describes your Bachmann product

Spectrum®
Silver Series®
Big Haulers®
Standard Line
Steam Locomotive
Diesel/Electric Locomotive
Rolling Stock
Buildings and Building Kits
Accessory Items
Other

*Request for Service

Please indicate the nature of your difficulty in the space below
Additional details that may help us identify your product




All service inquiries are forwarded to Bachmann service technicians for review. A Service Department representative will respond to your inquiry as soon as possible. However, response delays sometimes do occur. We thank you in advance for your patience.

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