Shipping broken loco Quest

Started by MarkInLA, May 06, 2014, 09:49:24 PM

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MarkInLA

OK. I filled the repair order forms for my 2 HO steam. As advised to, I used a different road name to list the item number for the Connie, as mine, a C&O, is not shown in Bach catalog. Question: In repair-order forms (one for each loco) there is no place to state the one or several problems items do have (unless I should have done that in the "Have you modified your product ?" box.) So, I suppose I'll just include a list in the box I ship locos in.. Yes ?   Mark

the Bach-man

Dear Mark,
Give service a call and explain your situation. They'll tell you how to proceed.
Have fun!
the Bach-man

MarkInLA

Quote from: the Bach-man on May 07, 2014, 10:56:57 PM
Dear Mark,
Give service a call and explain your situation. They'll tell you how to proceed.
Have fun!
the Bach-man
Belated 10-4 and thanks...Mark