Bachmann Repair

[johnd]

Anyone have a wild guess on how long it takes Bachmann's Service Dept. to repair a locomotive?

Sent one in and  just kind of wondering how long it normally takes.

[jring528]

I received mine back in 5 weeks.I was told 6-8 weeks .

[az2rail]

Same here, six weeks. Bruce

[SteamGene]

It depends on the time of year.  After Christmas, at least two months.  Later, much faster.
Gene

[Yampa Bob]

Bach-man.
I earlier responded with turnaround based on my previous experiences.  but my post was removed .  Did I say something wrong? 

Bob

[the Bach-man]

Dear Bob,
I didn't see a post- this is the first I've been on today.
Have fun!
the Bach-man

[Yampa Bob]

Mr Bach-man
Thanks for your prompt reply.   Could be my post and another had a collision.  I just hit the post button and went for coffee.

I thought about calling service with my next question, but others might like the answer also.

I prefer repairing my locos myself, which I am capable of doing if I have the part. After a lot of fine tuning and customizing, I don't want them replaced.  Your locos all come with an excellent exploded drawing with all the part numbers.  I realize service can't possibly stock everything, but can I order specific parts when needed?  I assume I can or the part numbers wouldn't be listed.

I also like to keep on hand a few critical parts like wiper assemblies and don't mind waiting for the boat to come in. 

I have several running Connies, GPs and 70s, but have spares on the shelf for the sole purpose of parts scavenging to avoid down times,  then replace the part(s) later.  I certainly don't recommend everyone doing this, I am just fortunate to be one of those "If it can be taken apart I can fix it" provided parts are available.

Thanks
Bob

[the Bach-man]

Dear Bob,
Talk to the folks n service. If they have the parts, and you both agree you can perform the repair, they'll send them.
Have fun!
the Bach-man