Bachmann Peter Witt Trolley with Intermittent motor

Started by DUCKY01, March 15, 2009, 11:59:16 AM

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DUCKY01

Dear Bachmann,

I currently have (3) Bachmann Peter Witt Trolleys, one of which has
stopped working. Before I go any further, Please note: I have removed
the onboard DCC Decoder and installed the dummy plug in all three cars.
All now run on DC. My Brooklyn car, after break-in started making a strange
grinding noise and began to slow down then speed up intermittently. Finally ,the car stopped moving, with only it's headlight and car lights working. I proceeded to take the bottom motor cover off so I could
check the voltage going to the motor while power was supplied to the car.
With 5 volts applied to the car, the lights come on and using my DVOM, I
monitored 5 volts across the motor leads, but the motor would not move.
While I applied power, I gently moved the motor shaft and the motor started to turn, but very slowly, intermittently stopping. I applied a little
more power, but the motor moved at the same speed. After a few minutes,
with no load, the motor began to get warm, then stopped again. I beleive
the motor is defective. Now, do I reinstall the decoder, pack up the car and
send the whole car back to Bachmann, or just order a new motor??

                                                                                                      Scott

the Bach-man

Dear Scott,
Give the service department a call. They'll be happy to discuss your options.
Have fun!
the Bach-man

DUCKY01

Mr. Bachmann,

I have shipped the "sick" Brooklyn & Queens Peter Witt Trolley to your
Service Dept. yesterday from Zip Code 19106.

The purchase receipt was faxed to your Customer Service Dept.
yesterday from Lynn's Junction Hobby Shop in Lansdale, Pa.

The purchase date was Auguct 17, 2008.

                                                                                               Ducky01