Bachmann Online Forum

Discussion Boards => HO => Topic started by: Rick Abramson on January 18, 2017, 02:10:23 PM

Title: E33 Pantograph screws
Post by: Rick Abramson on January 18, 2017, 02:10:23 PM
Could you please tell me what the screw size is that secures the pantograph to your E33.

Thank you
Title: Re: E33 Pantograph screws
Post by: Len on January 18, 2017, 02:47:34 PM
Bachmann's Service Department is available Monday through Friday from 8.30 am to 4.30 pm (All Times Eastern). Customer Service for all scales can be reached toll free by US and Canadian customers at 800-356-3910 or Fax at 215-554-6734. Customers from all other countries should call [Exit Code]-1-215-533-1600.

Len
Title: Re: E33 Pantograph screws
Post by: Rick Abramson on January 18, 2017, 03:19:24 PM
Len:

Thank you for your response. I have been calling Bachmann Parts for the past hour and get ringing phones with no answer, then they say someone will pick up and nothing happens!
Title: Re: E33 Pantograph screws
Post by: Rick Abramson on January 18, 2017, 04:30:55 PM
I finally spoke with the parts mgr. Richard was fabulous and located the screws. Many thanks to him and his diligence.