Bachmann Online Forum

Discussion Boards => General Discussion => Topic started by: Captain_Dynamite on December 11, 2014, 05:27:35 PM

Title: Replacement engine - still stuck in pre-shipment?
Post by: Captain_Dynamite on December 11, 2014, 05:27:35 PM
Hi everyone, it's been about a week when my replacement engine was "supposed" to be packaged and shipped, but on the estimated delivery date, it hasn't arrived, and I checked the USPS website and it said that it was still in pre-shipment. The label was created, and it was picked up, but hasn't arrived or the status hasn't been updated. Any explanations?

Thanks!
Title: Re: Replacement engine - still stuck in pre-shipment?
Post by: Bucksco on December 11, 2014, 05:55:55 PM
Call (215) 533-1600 during normal operating hours and ask for the service manager. She will be happy to check into it for you.