Bachmann Online Forum

Discussion Boards => Large => Topic started by: Steve Stockham on October 07, 2009, 06:55:26 PM

Title: Excellent service from the Service Dept.!!
Post by: Steve Stockham on October 07, 2009, 06:55:26 PM
Dear Bach-man,
  Please pass on my sincerest "thanks" to the service/parts dept. staff! I had lost a cylinder cap off of my K-27 and I gave them a call. They got back to me right away and were able to send me a replacement for the lost part. The cost was $3 plus shipping which was very reasonable! This is precisely the kind of service that I had hoped to get and I wasn't disappointed! Kudos all around!! ;D

Sincerely,
Steve Stockham
Title: Re: Excellent service from the Service Dept.!!
Post by: quitchakiddin on October 07, 2009, 08:45:08 PM
I needed some gears for a yellow handcar driveline. I couldn't believe how fast it was taken care of!
Your service Department people were GREAT!!
Thanks!!