As stated in my 2nd post we have a 3rd dcc Loco that works perfectly.  I'll check on waiting for the light blinks but I don't think there are any unless we click the light switch. Thanks for your comments

John

The engine is brand new, bought from one of the major train dealers. When I set CV=8 I did turn off the power and turn it back on, but lights didn't come on. The lights only come when I push the light button on the Pro-Cab. I'm also getting a buzz now when I throttle the engine.
I did set up a separate track and hooked up 16 volts; the engine worked perfect, except the sounds did not work. Note the engine only worked when giving the long address. I thought my problem was the engine, but it seems to be more the Pro-Cab, probably the setup I gave the engine, although I have reset more than once and it doesn't work. I will call NCE if I don't get any further progress.

Thanks. I'll try it and I'll call service tomorrow.

No, my layout is DCC. I don't know how to run on DC - still a newbe.

I have progressed a little bit further. Setting CV to 30/2, turning off and then back on, and entering the loco address of 714 I am able to get lights, and when I press the throttle I get a buzzing sound but the locomotive doesn't move. Also no horn or bell.

As a point of clarification I have a 2nd locomotive which works perfect when I enter the long address.

Newbe here. Purchased new Bachmann Florida East #14 EMD SD40-2 Diesel Loco (DCC). Doesn't work! I may have messed up the loco # or something else. Using NCE Pro Cab. I tried resetting according to NCE instructions, didn't work.
Set loco no. 3, nada, set loco# to 714, nada, also tried 2 since that showed up one time.
Appreciate your help.
John Gilchrist
Yukon, OK