Bachmann Online Forum

Discussion Boards => General Discussion => Topic started by: Me1 on July 06, 2007, 05:31:06 PM

Title: Customer Service
Post by: Me1 on July 06, 2007, 05:31:06 PM
Has anyone else been experiencing your calls not being answered by Bachmann Customer Service? I have been calling 2 days in a row now and no one picks up at all.  :-\
Title: Re: Customer Service
Post by: SteamGene on July 06, 2007, 05:44:10 PM
Try using your own dime.
Gene
Title: Re: Customer Service
Post by: sour rails on July 06, 2007, 06:46:24 PM
     I've exsperienced that last week,  but they do have two phone numbers listed.  I got nowhere with their 800-number, so I tried the other number and asked to be switched to the service dept.  After doing that I talked to someone and resolved my problem. ;)
Try calling both numbers and see which one takes you where.
Good luck,