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Bachmann Online Forum

Discussion Boards => Williams by Bachmann => Topic started by: MB425 on June 26, 2009, 04:31:29 PM

Title: General questions for returning an engine for service.
Post by: MB425 on June 26, 2009, 04:31:29 PM
As some of you know, my 671 needs a replacement sound board. I have some questions that I hope to have answered before I send it out.

1) Return RA? I spoke to a tech but he said I didn't need one. Is this true?
2) I assume I should write a letter stating my problem, expectations, return address, etc. correct?
3) Turn around time? What is Bachmann's turn around time for repairs?

Thanks and if I happen to think of others I'll post them. Thanks again!
Title: Re: General questions for returning an engine for service.
Post by: 3rail on June 26, 2009, 08:34:05 PM
1) Return RA? I spoke to a tech but he said I didn't need one. Is this true?
No RA Necessary

2) I assume I should write a letter stating my problem, expectations, return address, etc. correct?
Yes

3) Turn around time? What is Bachmann's turn around time for repairs?
It varies, call the 800 service number after you know the package has been received and someone can give you an estimate.

Regards,

3rail
Title: Re: General questions for returning an engine for service.
Post by: MB425 on June 28, 2009, 10:21:15 PM
3rail - Thanks for the reply. It is on it's way!
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