Bachmann Online Forum

Discussion Boards => Thomas & Friends => Topic started by: T-95 on February 15, 2008, 09:24:36 PM

Title: Gordon's smoking-NOT GOOD MAN!
Post by: T-95 on February 15, 2008, 09:24:36 PM
Hello,

Sometimes when I start up my Gordon he moves very slowly like his gears are sticky with somthing. Then I'll hear a sparking sound and seee white smoke-im not sure from where though. Any explaination?  :o
Title: Re: Gordon's smoking-NOT GOOD MAN!
Post by: thomasj219 on February 15, 2008, 10:53:49 PM
proballly bad motor or wired wrong when i got a D261 from HORNBY 2 years ago he was on the track with bachmann james D261 went through a tunnel and then both started to go very slowly and from D261 white smoke billowed from under him left a temporary stain on the table both engines were shorted out never to run again
so either try and fix it or buy another and if you keep it dont put any other engines on the track at the same time with it ;D
Title: Re: Gordon's smoking-NOT GOOD MAN!
Post by: Guilford Guy on February 15, 2008, 10:56:27 PM
99% sure its a short. Send it back to Bachmann, they will replace it.
Title: Re: Gordon's smoking-NOT GOOD MAN!
Post by: T-95 on February 16, 2008, 08:07:36 PM
Thanks guys. So how do i send it back? Call customer service and wait for the go ahead?
Title: Re: Gordon's smoking-NOT GOOD MAN!
Post by: Santa Fe buff on February 24, 2008, 12:00:02 AM
They package with a product registraition. If you filled it out, you should be able to replace it, if not, you should call customer service. It might also depend on the warrenty. Call customer department. They will give you all the info., if not, well post it as a topic and pray that the "Bach-Man" answers.