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Bachmann Online Forum

Discussion Boards => HO => Topic started by: quark51 on October 23, 2019, 02:11:28 AM

Title: Brand new Bachmann freight car missing wheel
Post by: quark51 on October 23, 2019, 02:11:28 AM
I bought a couple of new Bachmann freight cars recently and one of them had a missing wheel, will Bachmann replace the missing wheel if I contact customer service?
Title: Re: Brand new Bachmann freight car missing wheel
Post by: Joe323 on October 23, 2019, 07:33:59 AM
I'm guessing yes
Title: Re: Brand new Bachmann freight car missing wheel
Post by: Len on October 23, 2019, 10:51:11 AM
Did you check the box for the missing wheels? I've purchased freight cars from several vendors, including Bachmann, that had wheels pop out of the truck during shipping. It was a simple matter to replace them once I located them in the box.

Len
Title: Re: Brand new Bachmann freight car missing wheel
Post by: quark51 on October 23, 2019, 10:10:22 PM
I checked the box and no wheel.
Title: Re: Brand new Bachmann freight car missing wheel
Post by: the Bach-man on October 23, 2019, 10:33:45 PM
Dear Quark,
Call service- we'll take care of it.
Have fun!
the Bach-man
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