I'm sending in my 30+ year old 4-8-4 today, it no longer runs. I'm assuming they're giong to give me a new one, correct? Do they usually replace it with the same road name or can I ask them to give me a different one? The old one was a Santa Fe but now I model Pennsylvania so it really won't fit in. A Burlington would be better.
Dear ecarfar,
Give the service department a call to discuss the details before you send the old loco. They'll be happy to work with you.
Thanks!
the Bach-man
Thanks for the tip, I sent in that loco yesterday along with my old "Auto Train" U36B. I'll give them a call this AM and see what they can do.