Bachmann Online Forum

Discussion Boards => N => Topic started by: ecarfar on April 30, 2009, 11:27:07 AM

Title: Sending Back an OLD 4-8-4 Northern
Post by: ecarfar on April 30, 2009, 11:27:07 AM
I'm sending in my 30+ year old 4-8-4 today, it no longer runs.  I'm assuming they're giong to give me a new one, correct?  Do they usually replace it with the same road name or can I ask them to give me a different one?  The old one was a Santa Fe but now I model Pennsylvania so it really won't fit in.  A Burlington would be better.
Title: Re: Sending Back an OLD 4-8-4 Northern
Post by: the Bach-man on April 30, 2009, 11:25:57 PM
Dear ecarfar,
Give the service department a call to discuss the details before you send the old loco. They'll be happy to work with you.
Thanks!
the Bach-man
Title: Re: Sending Back an OLD 4-8-4 Northern
Post by: ecarfar on May 01, 2009, 08:34:39 AM
Thanks for the tip, I sent in that loco yesterday along with my old "Auto Train" U36B.  I'll give them a call this AM and see what they can do.