Bachmann Online Forum

Discussion Boards => HO => Topic started by: jmazzeo on May 03, 2008, 11:33:47 AM

Title: Broken #6 cross-over
Post by: jmazzeo on May 03, 2008, 11:33:47 AM
I have a new #6 cross over on which the points have come off. It looks like one of the places that the point is bolted to the track just gave up with metal fatiuge.

What's Bachmann's replacement policy. I ordered these though the Bachmann website.

Thanks
Title: Re: Broken #6 cross-over
Post by: rogertra on May 03, 2008, 10:38:58 PM
Track is almost an "expendable".  Switches are delicate and once in a while, they break usualy due to heavy handedness on installation.

Not saying you were heavy handed.

Buy a new one and put it down to experience.
Title: Re: Broken #6 cross-over
Post by: the Bach-man on May 03, 2008, 11:17:36 PM
Dear J,
Contact the service department. They'll help you out.
Have fun!
the Bach-man
Title: Re: Broken #6 cross-over
Post by: Hoople on May 05, 2008, 07:18:31 PM
I have the same problem on BOTH of mine, one even came without one rail... Are they still under warranty after 3 years?