All,

I followed the steps provided by the instruction manual in regards to the order all electrical connections are made.  The locomotive still ran at full throttle.  I am fully convinced that I have defective controller.  Therefore, I will be contacting warranty services and begin the process.  I thank you all for your time in this matter!

Joe, I have a voltage tester and can easily follow your great instructions, but since the unit is under warranty I will let the professionals handle the issue.  However, I will keep your information to help diagnose future issues with transformers that are not under warranty. 

On a side note, I plan on using DCC in the future, and I am grateful for this site and all the members!

Thanks again,

Chuck S

Quote from: Jim Banner on February 26, 2009, 02:19:04 PM

Quote from: Chuck S on February 25, 2009, 11:15:27 PM
Is there a way I can troubleshoot this problem before I contact customer service?
Chuck S

No.  If you were an electronics tech, you would not have had to ask that question.  And if you are not an electronics tech, you would be better off sending this unit in for warranty service.  Sorry, but that is the "straight from the shoulder" answer.

Hi Jim,

No apologies needed!  I respect your answer.  I have other working transformers/controllers I can use while this one is being repaired, lol.

Thanks,

Chuck S

Quote from: James Thomas on February 26, 2009, 01:33:47 PM
Are you sure you hooked up the track to "variable DC" and not constant DC?
-JT

Hi JT,

I have Bachmann transformer/controller item # 44212.  Forgive my ignorance, but I just plugged the transformer into the controller.  Are there two inputs, one for variable and one for constant?

Thanks,

Chuck S

Quote from: Joe Satnik on February 26, 2009, 07:59:54 AM
Dear Chuck,

Is it one of these? (Item 44212)

http://www.bachmanntrains.com/home-usa/products.php?act=viewProd&productId=209

Is the track power plug all the way in?

Does it work the same way in the reverse direction?

Where/who did you buy it from, do you have a warranty?

Are you skilled with a small soldering iron?

Thanks.

Joe Satnik

Hi Joe,

Yes, both wall transformer and control from iten 44212.

As far as I know all connections were plugged all the way in.

All locomotives  ran full throttle in one direction no matter where the direction control was set or "speed" knob was set.

Ebay store, The Favorite Spot, item description "Bachmann HO Nickel Oval Track & Trans Train 25014-Track

http://cgi.ebay.com/BACHMANN-HO-NICKEL-OVAL-TRACK-TRANS-TRAIN-25014-Track_W0QQitemZ350170367971QQcmdZViewItemQQptZModel_RR_Trains?hash=item350170367971&_trksid=p4634.c0.m14
(Sorry, couldn't get a hyperlink)

Yes, I have soldering skills.

Thanks,

Chuck S

Good Advice!

I just found a troubleshooting guide in the product references on the left hand side of this site.  I didn't hook up the controller in the order specified.  I will retry tomorrow and post an update.  If I still have the same problem I will contact the warranty service department for further instructions.

Thanks!

Chuck S.

Hi,

I just received a brand new, straight out of the box combo pack of EZ track and a DC controller.  The controller feeds full power to the track no matter where the "speed" dial is located.  Is there a way I can troubleshoot this problem before I contact customer service?  I ran a few different locomotives with the same results.

Thanks in advance!

Chuck S