I got "hooked" on On30 by the Porters, and when the Shay, Climax and railtruck arrived, I was ecstatic - WOW!   Now,  I find there are serious defects with the ham -  handed assembly of slightly undersized gears
onto the shafts, and Bachmann seems to be like General Motors, denying
the problem exists......   Bachmann should take heed - NOBODY is "too big to fail" !    Until I hear on the On30 Conspiracy and other sites from folks I know and trust that Bachmann is SERIOUSLY handling these issues on a CONSUMER FRIENDLY basis,  I will not purchase any more Bachmann products.   I will content myself with "bashing "  HO  motive power from
companies that have a better "track record,"  and recommend to my friends that they do the same......   Why support a company that refuses to provide
a reliable product,  or provide decent customer service ??   ( I won't buy a Toyota or a General Motors product, either -  Subaru does it for me! )