I have a Spectrum 2-8-0 (HO #83601) that needs repair. (Train was left unattended on a Christmas layout & got hung up on a plastic tree that fell over the track. Believe the gearing is damaged. Also messed up the side rods/linkage.) I've sent two service request to Bachmann & have gotten no response (other than providing a repair order number). Is there anyplace (else) that I can get this engine repaired (out of warranty)?
Dear Indy,
You've received a repair order number, so send in the loco!
They'll take care of it.
Thanks!
the Bach-man
I was expecting shipping info & prepayment options. Did not realize that the RO# was all I needed to get the ball (& the loco) rolling. Thanks for the quick response. :)