Thank you.

ACY - I mean do they fit together like the E-z track snaps together???  Or , even more simply and clearly (I hope) does the bridge have a section of E-Z track on it???

A product question for "The Bach-man"  - is this bridge compatible with E-Z track?  Thanks.

Which wheels are derailing?  I've just finished a similar problem - see the recent posts under "derailment".

The kind people at Trainworld  replaced my loco for no charge. Just received the new one. Same problem but not nearly as bad. It'll now go multiple circuits before the front wheels  lift off the the rails. I think I'll have to figure out a way to add a bit of weight to the front edge of that truck. FYI - no "tension spring" was on the replacement unit that they sent.  Anyone have a cleaver idea of how to add a few grams of weight to the front of the truck? Thanks!!

I have just received the 26 pc Bachmann graduated trestel  set and the 8 pc elevated track set. The 8 pc elevated set simply snaps around the track as expected - but - for the life of me I can't figure out how the smaller trestel pieces fit onto the track. What am I missing?? Thanks

James, Eric and All: I just spoke to a technician at Trainworld and he kindly said to send the engine back and he would exchange it for a new one..I was very pleased with this  - I'm not one for taking something new out of the box and then having to pull my hair out (what's left) to get it to function properly. He said there should be a " tension spring" on that truck - mine had nothing.

Skip - problem is random, track joints are perfectly smooth and I find no problems with gauge. My other loco (Royal Blue 4-4-0) runs perfectly.

Ericw - thanks for that. I'm fairly certain that is my problem - it just seems there's not enough weight forward. I'm trying to think of some temporary solution I can try today (so I can remove it if it doesn't work).

James - thanks for this info also.  I am also only aware of the 11.25R and 10 " straight availability. I can rearrange the design a bit to make the 10" straight work fine. Haven't decided yet on a flat crossing or elevated cross over. I'll have an oval that has one end elevated over part of the figure 8. Thanks again!

Wheel gauge and mounting screw are fine. It's almost as if that front truck needs a bit more weight on it. Is that reasonable?

James - thanks for the tips - I'll try them this afternoon.  Where are you in FL? I'm in Tampa.

I have just set up the "Empire Builder" kit.  The front wheels of the loco will not stay on the track for more than one circuit at any speed. It appears to operate best between about 55 - 65% power, but continuously derails. Any suggestions??? Thanks (I'm very new to this)

I am building a figure 8 with 12.5" radius track Do you sell a terminal rerailer with wire for that curvature? It will be most inconvenient if I have to use the 10" straight that I say on your site.  Thanks.