Hello
I am trying to order parts for the new Bachmann Spectrum Mogul because I am performing a restoration on an old Spectrum Mogul and hope to have the operating crosshead pump, and metal gear box.
However, the online parts inventory for the Spectrum Mogul is such a MESS!!!
You have parts from the Industrial Mogul that don't belong in the Spectrum Mogul's parts listing, and not enough parts are shown.
I have been trying to call the parts department for the past week, but every time I'd call, I've been left hanging on the line.
A couple weeks ago I spoke with the person in charge of the parts inventory, and he told me to call back in 2 weeks.
It's been 3 weeks, no change to the parts inventory, and I really need to get these parts.
I hope I can get an answer soon.
Thank you.