Seems these days folk are only to willing to criticise when anything goes wrong.
So for a change I would like Cynthia of the parts dept. to know that her customer service skills are way above average.
I recently purchased "Lyn from a supplier in the States, it arrived in good time minus one steam chest cover and connecting pipe.
An email to Bachmann (Cynthia) resulted in a package of covers for both sides plus pipes.
Well done Cynthia and the parts team at Bachmann for resolving this issue so promptly.

Would anyone know where I can find the diagrams that come with this loco?
They are not listed in the usual place.
Thank you

My first post and as a newbie to on30 I am surprised at the lack of passenger cars.
I see from the 2013 catalogue that the above should be available at some time and I wondered if there was any further information available.
Finally, thank you Bachmann for making available such fine model locomotives, I have a Climax and have just ordered the 4 6 0, look forward to its arrival. ( now for something for the passengers to sit in )