Hello,
Is anyone else experiencing this? I just opened a package of the extension wire to operate a remotely placed Bachmann right hand turnout, but the plugs at the turnout end don't mate. The "male" jack's prongs are of the "wide" sort and do not match the "female" receptacle jack. Hence the connection won't seat. I've tested the turnout's function by direct connection to the toggle unit and all works perfectly. This was purchased from a model train shop. I would like to be refunded the purchase price. Who would be responsible for the refund, the shop or Bachmann? I think the latter, because their product does not function as advertised.
Does anyone have experience of use of this extension that does work?
Is anyone else experiencing this? I just opened a package of the extension wire to operate a remotely placed Bachmann right hand turnout, but the plugs at the turnout end don't mate. The "male" jack's prongs are of the "wide" sort and do not match the "female" receptacle jack. Hence the connection won't seat. I've tested the turnout's function by direct connection to the toggle unit and all works perfectly. This was purchased from a model train shop. I would like to be refunded the purchase price. Who would be responsible for the refund, the shop or Bachmann? I think the latter, because their product does not function as advertised.
Does anyone have experience of use of this extension that does work?