Bachmann Online Forum

Discussion Boards => Thomas & Friends => Topic started by: TheFattHatt1943 on February 18, 2012, 03:09:43 PM

Title: Sent in a Henry, got an American loco back
Post by: TheFattHatt1943 on February 18, 2012, 03:09:43 PM
Dear Bach-Man,

Back in January, I sent in Henry, as his middle wheel and a few other items needed to be repaired. His tender did not need fixing, so I didn't send that in with him.

Today, I received back, no Henry, but an American tender locomotive. I'm a bit confused at this.
Title: Re: Sent in a Henry, got an American loco back
Post by: Bucksco on February 18, 2012, 03:52:36 PM
Contact the service department and they will take care of you.