If anyone has a suggestion on how to get a call back from the service department I would greatly appreciate it. I have a new train set (Baldwin 2-8-0) that stopped running abruptly - wheel off but held in place). I don't touch things like that until I speak with someone. I completed an online service request preceded by a message left several weeks ago for Bob Booth at Bachmann. I have a very dissapointed 7-year old (Christamas present) not to mention his father!
If anyone can help this process I would appreciate it.
Thanks,
ja_pence
If anyone can help this process I would appreciate it.
Thanks,
ja_pence