Hello, I bought turnout 44864 today, and it works fine, but only when it is not attached to my track layout.  When installed, it does nothing at all, and the train won't switch directions.  I've tried flipping all of the connections, and other stuff that didn't seem related, but I thought I would try anyway. Such as changing the direction it was running.

It's been some time since I messed with a train.  I got this one for my 12 year old.  Has anything changed?  Shouldn't it just be plug and play?

Does anyone have any ideas or do you think it has an internal problem?

Thanks!