Do I need to "tune up" the ZW before I use it?

Yes they are brand new I  had ordered them from Trainworld last month!!!!
The F-3 did have sound then silence.
We really are having an issue as the HO Locomotive we bought went round the track a few time and died too.

It seems to be a hit or miss.
The GG-1 runs fine and the semi-scale Hudson is OK too. This weekend I'll check out
the other 2 F-3's we bought.
Thanks for the advice. I'll call "B" today

I recently purchased the same engine.
My son and I put in on the track today it ran fine a few times around the track
then stopped cold. The light goes on but no action what so ever on the engine!!!
I am using a trans former from the Lionel Polar Express set. I do have a Lionel ZW but
haven't used it in over 20 years.
Any suggestions??

I had just been running a new Williams F-3 B&O and 1951 Lionel Hudson before setting up the GS-4.

Have also noticed our Williams Black and Red Santa Fe F-3 has no sound.
Any suggestions???

Please Help

I recently purchased the Southern Pacific GS-4. It's a beautiful engine!!!!
My son and I followed the directions. Set it on the track . It went around a couple times and stopped dead. Everything is plugged in properly. It has no life at all. The light in front works and the sound system works but it stays dead on the track. My son and I
don't know what to do. It is a brand new engine. What can we do???