Bachmann Online Forum

Discussion Boards => General Discussion => Topic started by: hgcHO on June 20, 2008, 01:05:44 AM

Title: DCC board
Post by: hgcHO on June 20, 2008, 01:05:44 AM
Mr. Bachmann:  How do I log on the DCC board to ask a question?  no reply button....


HGC
Title: Re: DCC board
Post by: SteamGene on June 20, 2008, 07:18:13 AM
There is no DCC board.
Gene
Title: Re: DCC board
Post by: hgcHO on June 20, 2008, 09:45:24 AM
Your correct - I would like to see one for Bachmann's DCC and Dynamis or I guess I just ask the Dynamis questions in the General Discussion area?

Mr. Bachmann??


HGC
Title: Re: DCC board
Post by: SteamGene on June 20, 2008, 01:24:11 PM
This was discussed/requested a long time ago.  DCC will be integrated into the various discussion boards and not have one of its own.  
Gene
Title: Re: DCC board
Post by: hgcHO on June 20, 2008, 02:38:24 PM
Thanks Gene,  Guess I will hit the HO board...

HGC
Title: Re: DCC board
Post by: Yampa Bob on June 20, 2008, 02:53:45 PM
If you notice on the board main index, they are developing a FAQ section.  Most of the common DCC questions will probably be integrated into the DCC FAQ.

I think a FAQ section is a great idea, it will hopefully eliminate many redundant and  superfuous questions we see on the regular sections, because members don't use the search feature.

Since the FAQs are at the bottom of the main index, I would suggest they put a large prominent button at the top, encouraging newcomers to check there first.

Typically there are no "reply" buttons on a FAQ, to do so would just turn it into another discussion board, thus defeating its' purpose.  In other words, the purpose of a FAQ is not to ask questions, but to find answers.
Title: Re: DCC board
Post by: Santa Fe buff on June 20, 2008, 04:05:54 PM
Quote from: Yampa Bob on June 20, 2008, 02:53:45 PM
If you notice on the board main index, they are developing a FAQ section.  Most of the common DCC questions will probably be integrated into the DCC FAQ.

I think a FAQ section is a great idea, it will hopefully eliminate many redundant and  superfuous questions we see on the regular sections, because members don't use the search feature.

Since the FAQs are at the bottom of the main index, I would suggest they put a large prominent button at the top, encouraging newcomers to check there first.

Typically there are no "reply" buttons on a FAQ, to do so would just turn it into another discussion board, thus defeating its' purpose.  In other words, the purpose of a FAQ is not to ask questions, but to find answers.
I could've said it better. It's also a good idea to put is near the board, so unanswered questions from the FAQ can go to us.