Hi, I'm Australian.
Nearly 3 weeks ago, I ordered a Thomas & Friends Fun with Freight Train Set and a Bachmann Douglas model.
Since then, I was told the train set was shipped but it hasn't come yet. I emailed the company telling them I haven't got either of them yet. I got a reply saying that I should ring them up, but right now I'm at school. If that doesn't work, I will be sending them another message.
Anyone had these problems before? If you did and had it solved, please give some advice. ;)
Well I'm Ozzie too, and I brought a Bachmann Henry, Bachmann Bill and Ben, Bachmann Cranky and Bachmann Raisers and won them all( well, actually, my Mum did :P) and only the Bachmann Raisers came. And I brought them off australian ebay and the account my Mum used has been deleted( kinda, or something like that) because she didn't pay for something in time. I would suggest it's just taking a long time to get here because of where it came from.
Yeah, the warehouse is in Pennsylvania (or am I wrong? I know Bachmann Industries is located in Pa, but I'm not sure about the warehouse), so it may take a while.
Bachmann's HQ is in Philly. I do not know if they have a warehouse in or near Philly, but it would make sense.
I have ordered things from China, Brazil, Chillie (Sorry if I spelled that wrong), and many other far away places, and it just takes time.
Ok, I see now.
My mum's going to call them soon about the order.
My Bachmann Douglas model is still on preorder and its already out... how do I make sure it'll be shipped? Do Australians have to wait?
Don't despair. I live in Canada and things from the USA often take more than three weeks to get here. I know it is hard to be patient when waiting for something new for the railway - it still happens to me and I graduated from high school over 50 years ago.
Jim
I'm really starting to worry, I've waited long enough and Bachmann is false advertising. >:(
not really. things take time, especially something to get from here to Australia. when i ordered my Great Waterton buildings from Frontline Hobbies it took it usally takes between 1-4 weeks, depending on the size of the package. btw, my Post Office and Ben's Books arrived yesterday! :D i might post pictures.
Quote from: Anthony P2 on September 14, 2011, 06:43:04 AM
not really. things take time, especially something to get from here to Australia. when i ordered my Great Waterton buildings from Frontline Hobbies it took it usally takes between 1-4 weeks, depending on the size of the package. btw, my Post Office and Ben's Books arrived yesterday! :D i might post pictures.
No need to worry! My Train set came yesterday! But the only problems are they only go in one direction and stop when I switch to the other... :(
Also, Bachmann Douglas hasn't arrived yet but I got a message saying it has been released.
your douglas shouldnt be too far away. a guy i know preordered two sets from two different places and both just arrived earlier this week. new zealand isnt far from aussie. :)
I hope my Donald gets here soon!
...and now I wait. :( *insert Jeopardy theme here*