Print Page - How do you get the parts dept to answer email ?

Title: How do you get the parts dept to answer email ?
Post by: TERRYINTEXAS on September 06, 2012, 08:46:48 AM

I've sent 2 emails and heard nothing
also sent a service request and heard nothing
I can't call because i am mute due to throat cancer

Ideas any one ?
Terry

Title: Re: How do you get the parts dept to answer email ?
Post by: GN.2-6-8-0 on September 06, 2012, 01:12:30 PM

Your best bet in your case would be to have either a relative or friend call there regular number on you dime and be sure to ask for bridget' she was the best person to contact there.
you could try a letter to bachmann with addressed ....attention Bridget also.
email requests to them usually seem to get very few responses for some reason.

Title: Re: How do you get the parts dept to answer email ?
Post by: TERRYINTEXAS on September 06, 2012, 02:56:38 PM

i finally got an answer from
Cynthia about 1 hour ago :)
but the sad news is they are still awaiting the part to arrive
from the mfg
terry

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Discussion Boards => General Discussion => Topic started by: TERRYINTEXAS on September 06, 2012, 08:46:48 AM