Bachmann Online Forum

Discussion Boards => General Discussion => Topic started by: goetz518 on January 01, 2015, 09:33:51 PM

Title: Fee for service
Post by: goetz518 on January 01, 2015, 09:33:51 PM
I m sending in an engine for service.  How do I pay the service charge?  Do you e-mail me with this charge once you receive the engine?
Title: Re: Fee for service
Post by: ACY on January 01, 2015, 09:49:40 PM
You must pay the fee by something such as money order, you can send it in with the locomotive. If you don't pay the repair fee first, it will not be serviced.
Title: Re: Fee for service
Post by: ScottyB on January 06, 2015, 12:09:53 PM
In my experience, I've sent in the engine. When Bachmann finally gets to it (couple of weeks) they have called to let me know my options. At that point, they accept a credit card for any payment.

I'm sure you could also send in a money order as stated above, but I've always waited for the call.

Either way, I've always had good experiences with the service department, and have a loco there right now.

Scott