Do you have a store at your philadelphia factory?
Sorry but there is not a store at the Philadelphia offices. Repairs can be dropped off at the repair department but we do not sell product.
Looks like there are two train shops in the Phillie area, both say they carry Bachmann products:
Nicholas Smith Trains
www.nstrains.com
2343 West Chester Pike
Broomall, PA
(610) 353-8585
Joe's Train Station
joestrainstation.com
21 E Street Rd
Feasterville-Trevose, PA
(215) 322-5182
There are also other 'generic' hobby shops listed, but RC whatever seems to be their main focus.
Len