Anyone have a wild guess on how long it takes Bachmann's Service Dept. to repair a locomotive????
Sent one in and just kind of wondering how long it normally takes.
I received mine back in 5 weeks.I was told 6-8 weeks .
Same here, six weeks. Bruce
It depends on the time of year. After Christmas, at least two months. Later, much faster.
Gene
Bach-man.
I earlier responded with turnaround based on my previous experiences. but my post was removed . Did I say something wrong?
Bob
Dear Bob,
I didn't see a post- this is the first I've been on today.
Have fun!
the Bach-man
Mr Bach-man
Thanks for your prompt reply. Could be my post and another had a collision. I just hit the post button and went for coffee.
I thought about calling service with my next question, but others might like the answer also.
I prefer repairing my locos myself, which I am capable of doing if I have the part. After a lot of fine tuning and customizing, I don't want them replaced. Your locos all come with an excellent exploded drawing with all the part numbers. I realize service can't possibly stock everything, but can I order specific parts when needed? I assume I can or the part numbers wouldn't be listed.
I also like to keep on hand a few critical parts like wiper assemblies and don't mind waiting for the boat to come in.
I have several running Connies, GPs and 70s, but have spares on the shelf for the sole purpose of parts scavenging to avoid down times, then replace the part(s) later. I certainly don't recommend everyone doing this, I am just fortunate to be one of those "If it can be taken apart I can fix it" provided parts are available.
Thanks
Bob
Dear Bob,
Talk to the folks n service. If they have the parts, and you both agree you can perform the repair, they'll send them.
Have fun!
the Bach-man