Bachmann Online Forum

Discussion Boards => HO => Topic started by: hunter2115 on October 11, 2009, 08:31:34 PM

Title: Warranty service
Post by: hunter2115 on October 11, 2009, 08:31:34 PM
What do I have to do to send my noisy, 1 month old 2-8-0 loco back for replacement? I filled out the onlice service form and sent it in. Do I wait for instructions from Bachmann before sending it back?
Title: Re: Warranty service
Post by: Stephen D. Richards on October 11, 2009, 08:37:59 PM
Call the commercial (non toll free number) and ask for Bridget.  She will advise you what you need to do.  This is the best way to contact them.  1-215-533-1600.   Should be ext. 304
I've had zero problems!   Hope that helps.   Stephen