Have been calling Bachmann's 800 number for several days now just to verify that they received the engine i sent back for repair/replacement.
Is there no one there to pick up the phone! ???
Also attempted to leave a message for Bridget and it seems the answering system is porked.....after the message saying leave a message line goes back to the main phone menue. >:(
This is the phone number I use to contact them...215-533-1600
Forget the 1-800......I have never got through on that line.
Quote from: WoundedBear on April 18, 2007, 10:45:08 AM
This is the phone number I use to contact them...215-533-1600
Forget the 1-800......I have never got through on that line.
Thanks a bunch,will try it when i get home!
Dear Sid,
800 numbers don't work from Canada, AFAIK.
Have fun!
the Bach-man
Quote from: the Bach-man on April 18, 2007, 11:59:15 PM
Dear Sid,
800 numbers don't work from Canada, AFAIK.
Have fun!
the Bach-man
Then change this on the contact page...
For Service Inquiries
E-mail: Click on the "Service" link to be directed to our convenient service form
Telephone: 800-356-3910 (toll free; US and Canada residents only.)
..no wonder I was getting nowhere with 1-800
Sid
Quote from: the Bach-man on April 18, 2007, 11:59:15 PM
Dear Sid,
800 numbers don't work from Canada, AFAIK.
Have fun!
the Bach-man
Just for a laugh I thought I'd try that 1-800 this morning.....it works from Canada....sometimes....lol.
Yesterday when I dialed it, I got a "number not in service" message.....this morning I get a message saying I have reached B'Mann service/warranty parts dep't and gives me a menu of options.
IMHO, the regular number is still the best way to talk to a human .
Sid