Bachmann Message Board

Discussion Boards => N => Topic started by: LDBennett on May 02, 2012, 08:37:58 AM



Title: Bachmann/Spectrum quick service!
Post by: LDBennett on May 02, 2012, 08:37:58 AM
The Spectrum Norfolk & Western Class J 4-8-4 Locomotive we purchased recently stopped working after only a couple hours of operation. So we sent it in for repair under warrantee only to get a card back that side it would be repaired within 8 weeks...8 WEEKS. But I was surprised to get a brand new replacement in just a couple of weeks.

Thank you Bachmann/Spectrum. But you should not freakout your customers with projections that are so long.

LDBennett